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Jenna Owens is the Vice President of Worldwide Selling Partner Experience Support at Amazon, where she leads a massive global organization of over 18,000 employees across 22 stores. Jenna brings 20 years of deep expertise in technology and operations, specializing in deploying advanced AI agents to drive meaningful productivity and scale merchant success. Her extensive corporate background includes leadership roles at Google, McKinsey & Company, and serving as the Chief Operating Officer (COO) of GameStop. She holds a B.A. from Amherst College and an MBA from NYU Stern School of Business.
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